Conditions of Sale & Delivery

1. WAITING TIME. Prices are quoted on the assumption that no unreasonable delay in discharge will occur. No waiting time will be charged for the first 30 minutes on site, waiting time applies thereafter unless otherwise agreed prior to delivery in line with current rates applied by AAA Haulage Ltd. T/a Ace Concrete.

2. OUT OF HOURS: Our normal working hours are Monday to Friday 7.00 – 17.00 and Saturday 7.00 – 12.00, additional charges will be incurred outside these hours.

3. ACCESS. Each order is accepted by us on the understanding that your site can be approached by a hard road. Our driver is empowered to refuse delivery if in his opinion there exists a risk of damage to his vehicle, you being responsible for costs incurred if the delivery is aborted. We accept no liability for damage caused to your roads or property or other persons or property of others on the site by the use of the vehicle. You shall be liable to make good any damage caused to our vehicle, or harm to our personnel by reason of defects in the access road or negligence on the part of you or your employees.

4. WATER. Extra water affecting strength or workability will be noted on the Delivery Ticket/Invoice and is added only at the customer’s request and risk.

5. CANCELLATION. No charge will be made for cancellation by you up to 3 (three) hours before the time of departure except in the event where goods have been specially processed to meet your requirements, in this event you will be liable for expenses incurred by us. Consignments ordered and delivered to site must be paid for in full.

6. PART LOAD. First part load after one full 8m3 load of the same mix on the same day for a surcharge based on quantity (m3) not carried.

7. RETURNED CONCRETE. A disposal and handling charge will be charged for any volume returned as surplus to requirements. This is in addition to the charges for the ticketed volume of the material requested and produced.

8. DEFECTS. All concrete is supplied in accordance with a third-party quality management system. Concretes are described & quoted based on conformity with BS EN 206-1 / BS 8500 UNLESS OTHERWISE STATED. Our liability in respect of defects in our ready mixed concrete (including failure to comply with specifications) is limited to the cost of removal and replacement. We can only accept such liability where you can establish that;-

1. No additional water or other material has been added to the product after it has been declared by our agent or employee as ready for acceptance.

2. The sample tested has been taken during discharge from our vehicle in accordance with the relevant clauses of BS1881 and BS5328.

3. All sampling, making, curing and testing of specimens has been carried out in accordance with the relevant clauses of BS1881 and BS5328.

4. Test results have been interpreted in accordance with BS5328 or any specification previously agreed by us. It should be recognised that for a well-controlled continuous production there is always a slight probability of a result occurring below the compliance limit and that it is not normally possible to predict its occurrence.

5. References to the compressive strength in the specification shall unless otherwise agreed refer to compressive strength in concrete cubes, made, cured and tested in accordance with BS1881and BS5328 by a UKAS Approved Test House

6. You have notified us of any result indicating a possible failure to meet the specification as soon as the results are available to you

7. We have been given the opportunity of investigating any alleged defect and of making any recommendations as to any remedial action to be taken

9. CONSEQUENTIAL LOSS. We shall under no circumstances be liable for any consequential loss or damage.

10. DELAYS. We reserve the right to suspend or delay without penalty of any kind in the event of war, civil commotion, lockouts, fire, fog or any other inclement weather conditions, delays in any type of transport, non-availability, plant or truck breakdown or any accident or other case.

11. PRICE VARIATION. Quoted prices are based on the cost of materials and labour ruling at the date of quotation. In the event of fluctuation of costs we reserve the right to make corresponding variations in prices after giving due notice.

12. ACCEPTANCE. This quotation is conditional upon written acceptance to us within 7 (seven) days of the quotation date.

13. PAYMENT. Quoted prices apply to payment by cash-on-delivery (COD) or previously agreed on credit arrangements. We reserve the right to refuse to execute any order or discontinue any deliveries if the arrangements for payment or your credit is not satisfactory to us, or if your account is overdue for payment. You may not withhold payment. You may not withhold payments due as a lien.

14. CASH ON DELIVERY. The amount indicated on the face of the Delivery Ticket must be paid to the driver before materials can be discharged. Terms COD unless otherwise agreed.

15. CONDITIONS. Any contract resulting from acceptance of this quotation shall be subject to these Conditions of Sale and Delivery to the exclusion of any conditions which you seek to impose. No variation of these Conditions may be agreed except in writing over the signature of a Director of AAA Haulage Ltd.

16. AGREEMENT. Customer’s signature on our Delivery Ticket shall be deemed acknowledgement, agreement and acceptance of these Conditions of Sale and Delivery.